Legal
Privacy Policy
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit workpilo.com, contact us, request an estimate, communicate with us, or use our services.
Effective Date: September 13, 2026
Last Updated: September 13, 2026
Workpilo (“Workpilo,” “we,” “us,” or “our”) is a digital business operations service operated by CHBT LLC, a Wyoming limited liability company.
1. Company Information
Workpilo is operated by:
CHBT LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@workpilo.com
Website: workpilo.com
For purposes of applicable privacy laws, CHBT LLC is responsible for the personal information described in this Privacy Policy unless otherwise stated.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
- workpilo.com
- estimate requests
- service enquiries
- email communications
- WhatsApp communications
- invoices and payment related communications
- files or information submitted for a service
- communications relating to ongoing or completed projects.
Workpilo currently does not provide customer accounts or a customer login system.
3. Information We Collect
We only collect information reasonably necessary to communicate with customers, prepare estimates, provide services, process payments, maintain business records, and comply with legal obligations.
Contact Information
Depending on how you interact with us, we may collect:
- full name
- email address
- phone or WhatsApp number if provided
- company or business name if provided.
Service and Project Information
When you request or purchase a service, we may collect:
- the service you are interested in
- project descriptions
- requirements and instructions
- project quantity or scope
- requested deadlines
- preferred output formats
- files, documents, spreadsheets, images, or other materials you provide
- information necessary to understand, estimate, complete, or deliver the requested service.
Communications
We may retain communications exchanged with you through:
- website forms
- other communication methods agreed between you and Workpilo.
These communications may include questions, instructions, feedback, revisions, approvals, and support requests.
Billing and Transaction Information
When you accept an estimate and proceed with a service, we may collect or maintain:
- invoice information
- billing name
- billing contact details
- agreed service price
- payment status
- transaction or payment reference numbers
- payment method used
- records required for accounting, tax, fraud prevention, or legal purposes.
Workpilo does not intentionally store full payment card numbers, online banking passwords, or similar payment credentials.
Payment information may instead be processed directly by banks, PayPal, card payment providers, or other payment service providers selected for the transaction.
4. Technical Information and Website Hosting
Workpilo does not currently use Google Analytics, Meta Pixel, advertising trackers, behavioral advertising systems, or similar website analytics tools.
We do not intentionally build profiles about how visitors browse the website.
However, workpilo.com is hosted using third party infrastructure, currently expected to include Vercel.
Hosting and security providers may automatically process limited technical information necessary to deliver, secure, troubleshoot, and operate the website. This may include server request information such as an IP address, request timestamps, security logs, or other technical information processed by the infrastructure provider.
Workpilo does not use this information for behavioral advertising or marketing profiling.
5. How We Use Personal Information
We may use personal information to:
- respond to enquiries
- communicate with customers
- review service requirements
- prepare estimates
- confirm project scope
- prepare and issue invoices
- process and confirm payments
- provide requested services
- deliver completed work
- handle revisions where included
- provide customer support
- maintain records of projects and transactions
- prevent fraud, misuse, or unlawful activity
- protect Workpilo, CHBT LLC, customers, and third parties
- comply with accounting, tax, regulatory, legal, or court requirements
- establish, exercise, or defend legal claims
- improve internal business processes.
We do not currently use customer information for newsletters or promotional email campaigns.
Service related and transactional communications may still be sent when necessary to respond to your request or provide a service.
6. Legal Bases for Processing
Where laws such as the GDPR or UK GDPR apply, we process personal information under one or more appropriate legal bases.
These may include:
Contract
Processing may be necessary to:
- respond to steps you take before entering into a service agreement
- prepare an estimate
- administer an accepted project
- receive payment
- perform the requested service
- deliver the agreed work.
Legitimate Interests
We may process information where reasonably necessary for legitimate business interests such as:
- communicating with customers
- maintaining business records
- preventing fraud or abuse
- securing our services
- resolving disputes
- improving internal processes.
We consider these interests against the rights and interests of affected individuals.
Legal Obligations
We may process or retain information where required for:
- taxation
- accounting
- regulatory compliance
- lawful requests from authorities
- court proceedings
- other applicable legal obligations.
Consent
Where applicable law requires consent for a particular activity, we may rely on your consent.
Where processing is based on consent, you may withdraw that consent subject to applicable law.
7. Customer Files and Third Party Personal Information
Some Workpilo services may involve files or data supplied by customers.
These files may contain information relating to the customer’s own clients, employees, suppliers, contacts, or other individuals.
If you provide personal information relating to another person, you are responsible for ensuring that you have the lawful right and authority to provide that information to Workpilo for the requested service.
Workpilo will use such information only as reasonably necessary to perform the requested service, comply with lawful instructions, protect our legal rights, or comply with applicable law.
Customers should not provide unnecessary sensitive personal information.
Please contact us before providing highly sensitive information where the nature of a project may require special handling.
8. How We Share Information
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.
We may share information only where reasonably necessary with service providers or other parties that support our business.
These may include:
Website Hosting Providers
Workpilo currently expects to host its website using Vercel or related infrastructure providers.
Email Providers
Business email may be provided using Hostinger or another email infrastructure provider.
Communication Providers
If you choose to communicate with Workpilo through WhatsApp, information submitted through that service is also processed by WhatsApp and its associated service providers according to their own terms and privacy practices.
Payment Providers and Financial Institutions
Depending on your preferred payment method, payment may be processed through:
- PayPal
- card payment providers
- banks
- other payment or invoicing providers.
The particular provider may vary depending on the transaction.
Professional Advisers
Information may be shared where reasonably necessary with accountants, attorneys, tax professionals, consultants, or other professional advisers.
Legal and Regulatory Authorities
We may disclose information when reasonably necessary to:
- comply with applicable law
- comply with a subpoena, court order, or lawful government request
- investigate fraud or unlawful activity
- protect the rights or safety of Workpilo, CHBT LLC, customers, or others
- establish, exercise, or defend legal claims.
Business Transactions
If CHBT LLC or Workpilo is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction subject to applicable law.
9. Payments
Workpilo does not currently provide a public website checkout.
The normal process is:
- you request an estimate
- Workpilo reviews the requirements
- Workpilo provides an estimate
- you accept the estimate
- Workpilo privately provides an invoice or payment link
- payment is completed using the agreed payment method.
Payment providers process payment information according to their own privacy policies and terms.
Workpilo generally receives information confirming the transaction, such as the amount paid, payer information, transaction status, and transaction reference.
10. Cookies
Workpilo does not currently use advertising or analytics cookies.
The website may use cookies or similar technologies that are strictly necessary for functionality, security, form handling, fraud prevention, or technical operation.
Because these technologies are used only where necessary for operation of the website, they are not used to build advertising profiles.
If Workpilo begins using analytics, advertising, or other non-essential cookies in the future, this Privacy Policy and any required cookie controls will be updated before such use.
11. International Customers and Data Transfers
Workpilo provides services to customers worldwide.
CHBT LLC is located in the United States.
As a result, personal information provided to Workpilo may be processed or stored in the United States or other countries in which our service providers operate.
Privacy and data protection laws may differ between countries.
Where applicable law requires specific safeguards for international transfers, we will rely on lawful transfer mechanisms, contractual protections, service provider safeguards, legal exceptions, or other mechanisms permitted by applicable law.
You may contact us at contact@workpilo.com if you have questions regarding international processing of your information.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The period may depend on:
- whether a project is active
- whether continued customer support may reasonably be required
- contractual obligations
- accounting and tax requirements
- fraud prevention
- legal limitation periods
- dispute resolution
- regulatory requirements.
Project files and communications may be deleted when they are no longer reasonably necessary for service delivery, support, record keeping, dispute resolution, or legal compliance.
Financial, transaction, invoice, and accounting records may be retained for longer periods where required or reasonably necessary for tax, accounting, or legal purposes.
When information is no longer required, we may delete, anonymize, or securely dispose of it.
13. Data Security
We take reasonable administrative, organizational, and technical measures intended to protect personal information against:
- unauthorized access
- unauthorized disclosure
- alteration
- loss
- misuse
- destruction.
However, no website, communication method, storage system, or internet transmission can be guaranteed to be completely secure.
Customers should avoid sending unnecessary confidential or sensitive information unless it is required for the requested service.
14. Your Privacy Rights
Depending on where you live and which laws apply, you may have rights concerning your personal information.
These may include the right to:
- know whether we process your personal information
- request access to your personal information
- request correction of inaccurate information
- request deletion of information
- request restriction of certain processing
- object to certain processing
- request portability of certain information
- withdraw consent where processing is based on consent
- complain to an applicable privacy or data protection authority.
Some rights are subject to legal exceptions and may not apply in every situation.
We may need to verify your identity before fulfilling a privacy request.
To exercise a privacy right, contact:
We will respond in accordance with applicable law.
15. European Economic Area and United Kingdom Users
Where the GDPR or UK GDPR applies, eligible individuals may have rights including:
- access
- rectification
- erasure
- restriction
- objection
- data portability
- withdrawal of consent where applicable.
You may also have the right to lodge a complaint with the data protection authority responsible for your location.
Exercising these rights does not affect any processing that was lawfully carried out before the request or withdrawal.
16. United States Privacy Rights
Residents of certain US states may have additional privacy rights under applicable state privacy laws.
Depending on the law and whether it applies to CHBT LLC, these rights may include access, correction, deletion, or obtaining a copy of certain personal information.
Workpilo does not sell personal information or use personal information for targeted behavioral advertising.
Requests may be submitted to:
17. No Automated Decision-Making
Workpilo does not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on customers.
18. Children
Workpilo services are intended only for persons who are at least 18 years old.
We do not knowingly offer services to or intentionally collect personal information from children under 18.
If you believe a person under 18 has provided personal information to us, contact us at contact@workpilo.com.
19. Third Party Websites and Services
The Workpilo website or communications may contain links to third party websites or services.
Their privacy practices are controlled by those third parties.
Workpilo is not responsible for the privacy practices of third party websites or services, and customers should review their privacy policies where appropriate.
20. Changes to This Privacy Policy
We may update this Privacy Policy when our services, providers, practices, or legal obligations change.
The current version will be published on workpilo.com with an updated “Last Updated” date.
Material changes may be communicated by additional means where required by applicable law.
21. Contact Us
Questions, privacy requests, or concerns regarding this Privacy Policy may be sent to:
Workpilo / CHBT LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@workpilo.com
Website: workpilo.com